Contact Us

How may we help you?

As our valued customer, you have help available right here, any time you need it.  Please browse our helpful Contact Us categories to find the answer to the question you have, or to help you find what you need without ever having to pick up a phone! Get the information you are looking for at lightning speed and enjoy the rest of your day!

Contact Us

Looking for your model number?
Don't know Model #?

Help is here! Click on the link below to help you determine what your model number is.
http://www.mtdparts.com/equipment/mtdparts/partfinder

How to Locate Model #?

Don't know where you locate your model number? Use the link below to find your model or serial number.
http://www.mtdparts.com/equipment/mtdparts/find-model

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

I want to buy equipment, attachments, accessories or parts
MTD Products Line of Equipment

Check out MTD Products for our entire line of new outdoor power equipment
http://www.mtdproducts.com/equipment/mtdproducts/our-products

Parts

Need a new or replacement part for your outdoor power equipment?
Browse our Parts page to find what you need.
http://www.mtdparts.com/equipment/mtdparts/parts

Top Selling Parts

All of our best selling parts are available on the easy to use Top Selling Parts Pages from MTD Parts.
http://www.mtdparts.com/equipment/mtdparts/parts

Accessories & Attachments

MTD Parts has a wide assortment of accessories, attachments and more to get the most from your outdoor power equipment.
http://www.mtdparts.com/equipment/mtdparts/accessories-and-attachments

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

I Have A Technical Or Operational Question
Find Your Operator's Manual

Looking for your operator's manual? Look here to find the manual for your outdoor power equipment.
http://www.mtdparts.com/equipment/mtdparts/operatormanuals

Don't know Model #?

Help is here! Click on the link below to help you determine what your model number is.
http://www.mtdparts.com/equipment/mtdparts/partfinder

How to Locate Model #?

Don't know where you locate your model number? Use the link below to find your model or serial number.
http://www.mtdparts.com/equipment/mtdparts/find-model

Diagnose & Troubleshoot Tool

Use the MTD Parts Diagnose & Troubleshoot tool by telling us your type of equipment and symptoms and you can learn of possible causes and corrective actions.
http://www.mtdparts.com/equipment/mtdparts/troubleshoot

Search How-To Tutorials

View MTD Parts How-to Tutorials for helpful information on your outdoor power equipment along with maintenance, repairs, safety and tricks & tips.
http://www.mtdparts.com/equipment/mtdparts/knowledge-center

Search FAQ database

Search our Frequently Asked Questions database to find the answer to the question you are looking to solve.
http://www.mtdparts.com/equipment/mtdparts/faq

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

I Need Maintenance Or Repair Help
DIY Solutions
Maintenance

Maintenance is important for all types of outdoor power equipment. Read some of our helpful maintenance tips to help keep your equipment in great shape!
http://www.mtdparts.com/equipment/mtdparts/knowledge-center/maintenance/

Repairs

Are you the "do it yourself" type? Check out MTD Parts' helpful repair articles aimed to help you get the job done at home and your outdoor power equipment up and running.
http://www.mtdparts.com/equipment/mtdparts/knowledge-center/repairs/

Find A Service Location

Sometimes it's just best to ask for help, or to leave service to a professional. Check out the Service Locator to help find the nearest service center to you.
http://www.mtdparts.com/equipment/mtdparts/servicelocator

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

I'm Trying To Find My Part Number, Model Number, Or Operator's Manual
Part Number?

Don't know the part number you are looking for? Use the Part and model finder to locate the part number you need.
http://www.mtdparts.com/equipment/mtdparts/partfinder

Don't Know Model #?

Help is here! Click on the link below to help you determine what your model number is.
http://www.mtdparts.com/equipment/mtdparts/partfinder

How To Locate Model #?

Don't know where you locate your model number? Use the link below to find your model or serial number.
http://www.mtdparts.com/equipment/mtdparts/find-model

Operator's Manual?

Looking for your operator's manual? Look here to find the manual for your outdoor power equipment.
http://www.mtdparts.com/equipment/mtdparts/operatormanuals

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Looking For A Service Location
Service Locator

Sometimes it's just best to ask for help, or to leave service to a professional. Check out the MTD Parts Service Locator to help find the nearest service center to you.
http://www.mtdparts.com/equipment/mtdparts/servicelocator

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Track Your Order

Check the order status or the current location of your order with the help of the MTD Parts order tracker.
http://www.mtdparts.com/equipment/mtdparts/trackguestorder

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Register Your Product or Create an Account
Register Your Product

Looking to register your outdoor power equipment? Registering your equipment will help you with warranty information.
https://www.mtdparts.com/equipment/mtdparts/productregistration

Create an Account

Create an account and become a member today to make shopping easier with easy to use product history, quicker checkout and much more!
https://www.mtdparts.com/equipment/mtdparts/logon

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

I want more information on a product
MTD Products Line of Equipment

Check out MTD Products for our entire line of new outdoor power equipment.
http://www.mtdproducts.com/equipment/mtdproducts/our-products

Still need help?
Live Chat:

http://buymtdonline.custhelp.com/app/chat/chat_launch

Would you like to call us?

Call Us: 1-800-269-6215
Business Hours:
Mon - Sat: 8 AM - 8 PM EST
Sun: 10 AM - 6 PM EST

Contact Us

1-800-269-6215Mon. - Sat.: 8AM - 8PM ESTSun: 10AM - 6PM EST

Service Locator

Find Service Centers